Chapter 1 |
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"Organizational behaviour (frequently abbreviated as OB) is a field of study that investigates the impact that individuals, groups, and structure have on behaviour within organizations, for the purpose of applying such knowledge toward improving an organization's effectiveness." "Organizational behaviour is the study and application of knowledge about how people act within an organization. It is a human tool for human benefit. It applies broadly to the behaviour of people in all types of organizations such as business, government, schools, etc. It helps people, structure, technology, and external environment blend together into an effective operative system" According to Fred Luthans, "Organizational behaviour is understanding, predicting and controlling human behaviour at work." "Organizational behaviour is concerned with the study of the behaviour, attitudes and performance of workers in an organziational setting, the organization's and informal group's effect on the worker's perceptions, feelings and actions, the environment's effect on the organization and its human resources and goals, and the effect of the workers on the organization and its effectiveness" |
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