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Features of Organizational Behaviour
Organizational Behavior is the study and use of information relating
to the behaviour of the people at work. Organizational behavior
concentrates on the following:
Individual
Individual employees are the focal points of an organisation.
They work in the organisation to satisfy their needs, egos and experience.
Each employee has its own physical, psychological and social needs
for which he uses his own traits and experiences. There may be a
number of psycho-social and economic factors human behavior at work.
The study, research and use of these factors help management to
mould and modify the behavior of employees for achieving organisational
objectives through increasing their efficiency and effectiveness.
Group
Individual behaviour and group behaviour are distinctively observed
in an organisation. Group performance is more effective than individual
performance. This synergy is observed in-group behaviour. The group
is a separate entity that needs to be studied and researched. It
is an accepted fact that a group sets goals, behaves, thinks and
acts. Groups have synergy and synthesis as compared to the energy
and mentality of an individual. If group power is channelised towards
goal achievement, it can put in an outstanding performance.
Structure
The structural relations are instrumental in the behaviour of
employees at work. The structured relationship is the basis of formalised
policies, procedures, organisational culture, hierarchical authority
and responsibilities. The structure of the organisation is not always
formal. Many time's informal organisations have more fruitful effects
on the effectiveness and efficiency of the organisation. The organisational
objectives are reduced to different goals of structural points for
their prompt achievement. Structural behaviour of individuals and
groups have their own identity and entity.
Technology
Technology results in better work, because it incorporates technical
skills, which encompass the ability to apply specialised knowledge.
When people develop their technical skills, they get satisfaction
at work. Interpersonal roles, informational roles and managerial
functions are improved with the use of technology. Consequently,
human skill as well as conceptual skills are developed.
Environment
The environment has its own behaviour, which influences the people's
behaviour at work. Government policies, social systems, religious
beliefs, family and economic conditions national philosophies, employees'psychology
and other factors inside and outside the organisation have a mutual
influence on each other's behaviour. Environment factors influence
work behaviour, us of authority and responsibility, relationships,
the perceptual framework of employees and other related factors
of behaviour.
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