Models of Organizational Behavior

Keith Davis recognizes four different models of organizational behavior (OB). These models show evolution of the thinking and behaviour on the part of management and managers alike. The four major models or frameworks that organizations operate out of:

Autocratic - The basis of this model is power with a managerial orientation of authority. The employees in turn are oriented towards obedience and dependence on the boss. The employee need that is met is subsistence. The performance result is minimal.

Custodial - The basis of this model is economic resources with a managerial orientation of money. The employees in turn are oriented towards security and benefits and dependence on the organization. The employee need that is met is security. The performance result is passive cooperation.

Supportive - The basis of this model is leadership with a managerial orientation of support. The employees in turn are oriented towards job performance and participation. The employee need that is met is status and recognition. The performance result is awakened drives.

Collegial - The basis of this model is partnership with a managerial orientation of teamwork. The employees in turn are oriented towards responsible behavior and self-discipline. The employee need that is met is self-actualization. The performance result is moderate enthusiasm.

Although there are four separate models, almost no organization operates exclusively in one. There will usually be a predominate one, with one or more areas over-lapping in the other models.

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  Autocratic Custodial Supportive Collegial
Model depends on Power Economic resources Leadership Partnership
Managerial orientation Authority Money Support Teamwork
Employee orientation Obedience Security Job Responsiblity
Employee psychological result Dependence on boss Dependence on organization Participation Self-discipline
Employees needs met Subsistemce Maintenance Higher-order Self-actualization
Performance result Minimum Passive cooperation Awakened drives Moderate enthusiasm

Tutorial Activity

  • Explain the features of OB?
  • What are the different models of OB?

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